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Prevent being locked out of BlueQuill
Type: Solution | Updated On: Oct 18, 2017 11:24 AM
Solution ID :   467
Status :   Approved

You can prevent being locked out of BlueQuill and your email by setting up your recovery email address. To set your recovery email address:

1. Log onto password.franklin.edu using your username and password.
2. Choose Recovery Email. 


3. Enter your personal (non-Franklin) email address and press Confirm.


4. Check your personal email for a code that will need copied and pasted in the next step. 


5. Copy and paste the code from your email into the box and press Check Code. 

 
6. Now that your personal email address is confirmed, you can use this email address to recovery your password again at: password.franklin.edu


Keywords password, reset, locked, out, challenge, forgot, username
Created By Ted Kocher Created On Aug 28, 2015 10:05 AM
Last Updated By Ted Kocher Last Updated On Oct 18, 2017 11:24 AM
Type Solution Views 1035
View Type Public Status Approved