You can prevent being locked out of BlueQuill in the future by setting your password challenge questions.
When you are in BlueQuill, click on your name in the upper right-hand corner. From the dropdown menu, select the option “Password and Security” from the sub-menu. From there you can reset your security questions.
Then if you have forgotten your password to BlueQuill, you can chose the “Forget your password?” option on the BlueQuill log in page.